Activities

Overview

Activities are a core platform data type in Kizen used to track human interactions and events associated with Contacts and Object Records.

While the Activity concept is defined by the platform, each Activity is created from a configurable Activity Object that determines its schema, fields, and allowed associations. Together, Activities establish a structured engagement history that supports timelines, automations, reporting, and API-based integrations.

Activities Mastery Checklist

Explore the following topics to understand how Activities are defined and used in Kizen.

Core Knowledge

• What an Activity represents and when to use it

• The difference between Scheduled and Logged Activities

• How Activities function as an event layer across the platform

Configuration & Data Model

• How Activity Objects define schemas and associations

• How Activities relate to Contacts and Custom Objects

• How Activity field types are defined

Access & Control

• How permissions affect creating, viewing, and modifying Activities

• How access to associated records impacts visibility

APIs & Webhooks

• How to Schedule Activities via API

• How to list Scheduled Activities via API

• How to view Logged Activity details

• When webhook events are emitted

Automations

• How Activity lifecycle events trigger automations

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What's Next

Get started with Activity Core Concepts to learn the foundational definitions and behavior of Activities, including:

• What qualifies as an Activity

• How Activity Objects shape Activity structure

• The distinction between Scheduled and Logged Activities

• How Activities relate to other Records in the data model

The core concepts page establishes the baseline needed before exploring Activity configuration, permissions, APIs, and integrations.

Related Topics

• Activities Core Concepts

• Activities Data Model

• Activity Permissions

• Advanced Activity Rules

• Activities API & Webhooks