Troubleshoot Amazon S3
Find solutions to common issues when working with Amazon S3 files directly from Agentic Workflows in Kizen.
Audience: Admins, Developers, Solution Architects
Purpose: Describes troubleshooting methods for issues with the Amazon S3 integration
The following table presents solutions to common issues with the Amazon S3 integration. For additional help, see Amazon Simple Storage Service documentation.
You received an InvalidAccessKeyId or SignatureDoesNotMatch error.
Your AWS access key was rotated or revoked and needs to be updated.
Create a new access key, and update your integration secret.
You received a ValueError error.
Your integration secret is missing necessary information.
Review and update your integration secret.
You received an AccessDenied error for a specific AWS action like s3:ListBucketVersions or s3:GetObject.
The IAM policy attached to the integration user is missing the permission for this action.
Review and update your IAM policy.
You received a file_too_large error from the Get File Content action.
The file is larger than 250 MB.
To retrieve a copy of the file, use a download link from the Generate Presigned URL action instead.
You received a file_too_large error from the Copy File action.
The file is larger than 250 MB, and the source and destination require different credentials.
Obtain a single credential that can read from and write to the source and destination.
You received an output_too_large error from the List Files action.
The result set would have exceeded 50,000 characters.
Provide a more specific value for the Folder input. Use the action's Name Contains and Modified After filters to target the results. Lower the maximum numbers of results with the Max Results input. Don't set the Fetch All Pages input to yes to combine all the pages of results into a single output.
The link from the Generate Presigned URL action didn't work.
The link expired.
Specify a longer duration in the Expires In input.
What's Next
See Amazon S3 for a high-level discussion about the capabilities and technical features of the Amazon S3 integration.
Amazon Web Services, AWS, Amazon Simple Storage Service, and Amazon S3 are trademarks of Amazon.com, Inc. or its affiliates. Kizen's Amazon S3 integration is not affiliated with, sponsored by, or endorsed by Amazon.com, Inc.
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