Connecture
Audience: Admins, Developers, Automation Builders, Support & Operation teams, and Solution Architects
Purpose: Explains the Connecture integration in Kizen and how it supports Medicare quoting and enrollment workflows.
Overview
Connecture integrates with Kizen to support Medicare quoting and enrollment workflows directly from Contact records. This integration allows agents to launch Connecture from within Kizen, pass beneficiary information automatically, and return completed enrollment data back to the Contact record.
By keeping enrollment workflows connected to Contacts, the integration helps reduce manual data entry, supports accurate record matching, and keeps Kizen as the system of record for beneficiary and enrollment data.
What Is Connecture?
Connecture is a Medicare quoting and enrollment platform used by health insurance agents to compare plans, generate quotes, and submit enrollments across carriers. It provides tools for evaluating coverage options, managing beneficiary information, and completing enrollments in compliance with Medicare requirements.
Connecture is widely used in the Medicare industry to support efficient, accurate enrollment workflows for Medicare Advantage, PDP, and related plans.
How Does the Connecture Integration Work?
When Connecture is launched from a Contact record in Kizen, Kizen sends beneficiary and agent information to Connecture to pre-fill the enrollment form. This includes contact demographics and the agent’s National Producer Number (NPN), which is used to verify identity and authorize access.
Kizen also signs the agent into Connecture using single sign-on, eliminating the need for a separate login. The agent can then quote plans, review options with the beneficiary, and complete the enrollment directly in Connecture.
Once an enrollment is submitted, Connecture returns the completed enrollment data to Kizen. Kizen matches the returned data to the appropriate Contact record and stores the enrollment details, ensuring the enrollment is trackable, reportable, and available for follow-up.
What’s Next
To get started, continue to Launching Connecture from a Contact Record to learn how to initiate a Medicare quote or enrollment and return completed enrollment data to Kizen.
If you need additional context, you can also review Connecture's documentation to understand data mapping, contact matching, and enrollment behavior across the integration. You will need to log into your account with them to access the docs.
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