# Update A Contact Record | Kizen Basics

## Overview

While guest services helps Marcus recover Sofia’s backpack, the staff member reviewing the request noticed something missing from the <code class="expression">space.vars.contact</code> <code class="expression">space.vars.entity</code>.

The **Lost Item Request** is linked to Marcus’s <code class="expression">space.vars.contact</code> <code class="expression">space.vars.entity</code>, but the **visit date** for the Reyes family is missing. Without that information, staff cannot easily confirm when the family entered the park or trigger future <code class="expression">space.vars.automations</code> tied to guest visits.

To correct this, the staff member updates Marcus’s <code class="expression">space.vars.contact</code> <code class="expression">space.vars.entity</code> to include the **Visit Date**.

### Why This Step Matters

Capturing the **Visit Date** allows Flywheel Adventure Park to connect operational events, such as lost item requests, to the guest’s actual park visit.

This information will also be used in other tutorials when creating <code class="expression">space.vars.automations</code> that respond to guest activity.

For example, <code class="expression">space.vars.automations</code> could:

* Send reminders before a guest’s visit
* Assign operational tasks to park staff
* Send follow-up messages after a visit

Accurate record data ensures that these <code class="expression">space.vars.automations</code> run at the correct time.

### Before You Begin

Before updating Marcus’s <code class="expression">space.vars.contact</code> <code class="expression">space.vars.entity</code>, make sure you have:

* Permission to edit <code class="expression">space.vars.contacts</code> and create <code class="expression">space.vars.fields</code>
* Access to **Data** > **Contacts**
* A <code class="expression">space.vars.contact</code> <code class="expression">space.vars.entity</code> for Marcus already created (see [Create Your First Record](/docs/kizen-basics/kizen-in-action/create-your-first-record-or-kizen-basics.md))

***

## Update a Contact Record

{% stepper %}
{% step %}

#### Open the Contact Columns Editor

1. Navigate from **Data** > **Contacts**.
2. Locate the **Edit Columns** icon on the right side of the table header and select **Edit Columns**.

<div data-with-frame="true"><figure><img src="/files/msGHxeZMUqw6gE9lHbWo" alt="" width="563"><figcaption></figcaption></figure></div>

This opens the **Edit My Columns** configuration screen.
{% endstep %}

{% step %}

#### Open Object Field Settings

<div data-with-frame="true"><figure><img src="/files/qq9C80wcL6ezTHOrvwMY" alt="" width="563"><figcaption></figcaption></figure></div>

1. In the **Edit My Columns** screen, scroll to the bottom of the **Available Columns** section.
2. Select **Customize Fields**.

This opens the **Editing Object – Contacts** configuration page

{% endstep %}

{% step %}

#### Create the Visit Date Field

Select **+ Add New Field**.

<div data-with-frame="true"><figure><img src="/files/mnDRER0ar6Njjyp1xAD7" alt="" width="563"><figcaption></figcaption></figure></div>

In **Field Settings**, enter the following:

* **Field Name:** Visit Date
* **Category:** Contact Info
* **Description:** Visit Date for Guests
* Under **Choose Field Type**, select **Date**.&#x20;
* Select **SAVE**.

<div data-with-frame="true"><figure><img src="/files/nk5sOUgmH3asjK3wew1X" alt="" width="563"><figcaption></figcaption></figure></div>

The **Visit Date** field is now added to the <code class="expression">space.vars.contact</code> <code class="expression">space.vars.object</code>.
{% endstep %}

{% step %}

#### Add the Field to the Contact Table

After creating the field, it must be added to the visible table columns. After adding **Visit Date** field, you'll land on the **Custom Fields** <code class="expression">space.vars.contact</code> Settings page.

<div data-with-frame="true"><figure><img src="/files/FsfOvcjpTZC5tOsb3pYY" alt="" width="563"><figcaption></figcaption></figure></div>

Return to the **Edit My Columns** screen by selecting **Customize Layout**, then go to **Default Columns**.

<div data-with-frame="true"><figure><img src="/files/6qc9wdZ3Zh17uq7xNyge" alt="" width="563"><figcaption></figcaption></figure></div>

1. In **Available Columns**, locate **Visit Date**.
2. Drag **Visit Date** into the **Active Table Columns** section.

<div data-with-frame="true"><figure><img src="/files/oxhA4IMztKCCCJ1wOs3E" alt="" width="563"><figcaption></figcaption></figure></div>

3. Position the field where you want it to appear in the table, and drop it. There is a **column preview** where you can see how this information will be displayed.

<div data-with-frame="true"><figure><img src="/files/dGHINns2P2EVasX2mdxy" alt=""><figcaption></figcaption></figure></div>

4. Select **SAVE**.
   {% endstep %}
   {% endstepper %}

If you go back to the **Contacts** page, the **Visit Date** column now appears in the **Contacts table**, allowing staff to view and manage guest visit dates directly from the contact list.

<div data-with-frame="true"><figure><img src="/files/jfecLLlMWGC9SqFfcyO5" alt="" width="563"><figcaption></figcaption></figure></div>

This information can later be used in **Agentic Workflows or reporting**, such as identifying guests who visited on the same day an item was reported lost.

***

## What’s Next

Next, you can create an <code class="expression">space.vars.automation</code> that moves requests through stages. For example, when a request moves from **Reported** to **Searching**, an <code class="expression">space.vars.automation</code> could assign the task to the appropriate team or notify staff responsible for the ride area where the item may have been lost.

Learn how to create this process in [Create Your First Agentic Workflow](/docs/kizen-basics/kizen-in-action/create-your-first-agentic-workflow-or-kizen-basics.md) topic.


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