Where To Get Help

The following resources are available if you encounter issues while building with Kizen.

Helpful Resources

• Kizen Support Portal: Help articles and troubleshooting for using the Kizen platform.
• Kizen Interactive API Reference: An interactive API reference that allows developers to explore Kizen endpoints, view request/response schemas, and test API calls directly in the browser.
• GitBook Assistant: An AI-powered chat available on every page of Kizen's TechDocs that allows users to explore documentation, get answers to questions, and navigate to relevant content.

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Contact Kizen Support

If you still need help, contact us by submitting a ticket or reaching out via email at [e-mail].

When reaching out, include the following information (if able) to help us troubleshoot effectively and quickly:

• Clear description of the issue: What is happening and what you expected to happen instead.
• Steps to reproduce the problem: The actions taken before the issue occurred.
• Relevant Object or Record IDs: IDs for Objects, Records, Activities, or Workflows involved in the issue (if applicable).
• API request details: Endpoint used, request body, headers, and any error responses (if applicable).
• Screenshots: Visual evidence of the problem when possible.

Providing these details allows us to reproduce and diagnose the issue more efficiently.