Activities API & Webhooks
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Activities can be managed programmatically through the Kizen API and webhooks, enabling external systems and internal Agentic Workflows to schedule, retrieve, and respond to Activity state changes in near real time.
Each subpage focuses on a specific use case, such as scheduling Activities, retrieving logged Activity details, or triggering external workflows when Activities are created or completed.
Activities are available through APIs and webhooks in ways that align with their lifecycle:
Scheduled Activities support planning and coordination use cases
Logged Activities provide a durable record of completed interactions
Lifecycle events emit webhook notifications that can drive downstream workflows
All API and webhook behavior respects Activity Objects, permissions, and record associations, ensuring consistent behavior across UI, Agentic Workflows, and external integrations.
In general:
Use APIs when you need to create or access Activity data on demand
Use webhooks when you need to react automatically to Activity lifecycle events
Many integrations use both together, using APIs for data access and webhooks for event-driven workflows.
Review the individual topics in this section to learn how to work with specific Activity endpoints, and webhook events. Each page includes an endpoint or event details, examples, and usage considerations.
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