Intended Audience
The documentation on this site is intended to support a range of technical users:
Admins configuring business settings, permissions, and platform behavior
Technical Builders creating integrations, orchestrations, and extensions across enterprise systems
Developers building integrations, Agentic Workflows, and plugins
Technical Teams orchestrating AI-driven workflows
Solution Architects connecting enterprise systems
Platform Engineers extending Kizen across complex environments
Implementers creating specialized industry flows (insurance, healthcare, and financial services)
If you work with APIs, Agentic Workflows, system integrations or just need to understand how Kizen works, this is your home base!
Industry-Specific Use Cases
Kizen supports a wide range of industry workflows. The use cases below show how insurance, healthcare, and financial services teams leverage Agentic Workflows, integrations, and data orchestration to power their core processes.
Insurance
Admins
Configure agent permissions, compliance rules, and required enrollment fields
Set up business settings for quoting, enrollment, and multi-carrier workflows
Technical Builders (Developers, Architects, Implementers)
Build integrations with quoting and enrollment platforms (SunFire, Connecture, carrier APIs)
Automate end-to-end insurance workflows such as plan comparisons, eligibility checks, and renewals
Sync agent, member, and policy data across external systems
Create custom plugins for lead routing, quoting tools, or compliance logic
Healthcare
Admins
Manage provider permissions, data-sharing rules, user roles, and HIPAA-aligned configurations
Set up scheduling preferences, intake settings, and clinic-level workflows
Technical Builders (Developers, Architects, Implementers)
Integrate EHR/EMR systems (Epic, Cerner, Athena) with operational workflows
Automate patient journeys such as referrals, prior auth requests, and clinical follow-ups
Sync clinical and operational data from HL7/FHIR endpoints
Build plugins for data validation, scheduling logic, or care management tools
Financial Services
Admins
Configure compliance rules, approval flows, and access permissions
Set up business logic for onboarding, transactions, underwriting, or servicing
Technical Builders (Developers, Architects, Implementers)
Connect CRMs, loan origination systems, underwriting engines, and servicing platforms
Automate workflows like KYC/AML checks, risk evaluation, onboarding, and transaction processing
Sync customer and financial data across internal and external systems
Customize Kizen with plugins for verification, payment flows, document extraction, or reporting
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